GOT A QUESTION? WE MIGHT HAVE ANSWERED IT BEFORE!
I AM NOT SURE WHICH PRODUCT TO BUY. CAN YOU PLEASE HELP ME OUT?
Sure! The NightyPakistan team is always here for your assistance and is ready to help you choose your perfect style and fit of product. We have the option of a live chat feature on the website, where a guaranteed female assistant will guide you. You may also call, text or whatsapp message at +92 330 8484 889 or visit our page for more detailed options.
HOW THE CUSTOMER CARE NUMBER PROVIDED ON THE WEBSITE IS ALWAYS BUSY? HOW LONG DO I NEED TO WAIT?
Unfortunately, lines may be busier than usual sometimes. This results in longer waiting periods. We truly regret the inconvenience this causes you and ask that you please try again after a while. Our sales assistants will establish contact as soon as possible.
WHAT ARE THE DISCOUNTS CURRENTLY RUNNING ON YOUR SITE?
We normally do have some offer or the other running on our website. Kindly go to the page to view the latest purchases on sales or sign up to receive email notifications.
DO YOU DELIVER IN…? DO YOU TAKE INTERNATIONAL ORDERS?
We deliver all across Pakistan and Overseas . The courier charges will be beared by the customer depending upon the weight and country .The payment would be transferred online.
WHAT SIZES DO YOU HAVE? DO YOU HAVE BIG SIZES?
At NightyPakistan, we have the largest variety of sizes and styles available and guarantee to find something to fit you, no matter what your size. Our bra sizes range from 28A to 44FF and 46DD.
WHAT ARE YOUR DELIVERY CHARGES?
Delivery for orders over Rs. 5000 is FREE. However, for orders under that amount, delivery charges of Rs. 300 apply for destinations anywhere in Pakistan.
WHAT IS YOUR DELIVERY TIME?
Deliveries normally take 4-5 working days for metro cities and 6-8 working days for more remote areas. If you have concerns or your package is taking longer, please do not hesitate to contact us.
HOW TO CALCULATE BRA SIZE?
To facilitate your bra fitting experience, we have a bra size calculator page on our website. Kindly visit the mentioned link and follow the directions to get your perfect bra size.
DO YOU HAVE BRA SETS?
Some bras do come in bra sets, with matching panties. You can find these by typing ‘bra sets’ in the search bar above.
WHAT ARE MINIMIZER BRAS?
The only difference between a regular bra and a minimizer is these bras have super support and they make your bust look smaller
WHEN ARE WE GOING TO RESTOCK?
Because of Pandemic our supply chain got too disturbed, factories are working on 30% capacity and there are huge delays and we are not the only one affected every importer is going through this bad patch. We are hoping that in near future our supply chain will get better as soon as the pandemic gets settled. Kindly bear with us.
SHOULD WE TAKE A SIZE UP FOR PUSH-UP BRAS?
Not at all! We don’t do Chinese sizes, so you need to buy your perfect fit only no matter it’s a non padded bra, a t-shirt bra or a push up bra.
SHOULD WE GO FOR ONE SIZE SMALLER FOR MINIMIZER?
Minimizers are engineered bras designed distribute your breast tissue in a way that your bust looks smaller. If you will buy a smaller size it wont make it look better infact it will look bad and you will end up wearing a wrong size
WHAT IS YOUR EXCHANGE/RETURN POLICY? CAN WE EXCHANGE PANTIES? CAN WE EXCHANGE IF THE BRA DOESN’T FIT?
We don’t have any refund/return policy!! If your bra does not fit right or, for some reason, you do not want to keep your purchase, you can exchange it within 7 days with all tags, packaging and receipt intact. However, this policy does not extend to panties, variety packs of panties or any other items that include lower body garments.
TYPES OF SHAPE WEAR? WHY DO PEOPLE WEAR SHAPEWEAR?
The function of shapewear is to conceal and accentuate certain areas of the body to create an attractive silhouette. For example corsets, are used to smooth bulges and create a sleek waistline. At NightyPakistan, we have an entire of shapewear, including corsets, shaping briefs and body suits.
WHAT ARE YOUR TIMINGS?
Our office working hours are 11:30am to 6pm
CAN I HAVE YOUR CONTACT/WHATSAPP NUMBER?
Our contact number is +92 330 8484 889. We are also available on whatsapp at 0330-8484889 For more methods to contact us, go to the contact us page.
WHAT ARE DIFFERENT LEVELS OF PUSH UP BRA?
At NightyPakistan, push up bras are available in three different levels of lift. Our Level 1 bras give you a rounder look and cleavage, with no extreme change. Level 2 push-up bras make your breasts appear 1 whole cup size larger and Level 3 push-up bras provide extreme lift and take you up 2 whole cup sizes.
CAN YOU GIVE SAME DAY DELIVERY IN LAHORE?
We do provide same day delivery in Lahore. However, this is valid ONLY for the city of Lahore and for urgent delivery Rs.500/- is charged other than your total amount order. Is my order items mentioned outside my parcel? Will everyone know what I am buying? Do you mention products outside the parcel? Does delivery boy knows what is inside the parcel? Not at all! Your purchases are delivered in completely discrete, unremarkable packaging that gives no clues about its contents. No delivery boy, recipient or other third party need know what you are buying.
ARE THESE LOCAL PRODUCTS?
All NightyPakistan products are manufactured or imported from various destinations around the Globe. This means that various companies are from different places, nothing is manufactured locally.
CAN WE PAY THROUGH CASH ON DELIVERY? CAN WE USE BANK TRANSFER? CAN WE PAY THROUGH CREDIT CARD?
Yes for all. Payments can be made through cash on delivery (COD), bank transfers, Credit or Debit Cards and also through easy paisa. Please contact us directly in case of further queries.
DO YOU HAVE ALL WOMEN IN YOUR COMPANY?
YES, NightyPakistan is a brand for women and by women, which means that our team is comprised entirely of women too. No men are ever involved in your shopping process.
WHAT DO YOU DO IF YOUR CUSTOMER IS A MAN?
All our customers are treated with the same level of respect and courtesy, man or woman. A female associate attends to each customer, regardless of the customer’s gender. However, mutual respect is much appreciated.
WHAT IS YOUR TIMING FOR WEB CHAT?
The web chat is attended and answered by our team throughout the day. However, if you are looking for an immediate response, chat activity is highest between 9am and 2am and you may face delays in response.